HOW I CAN HELP
I don’t start with a fixed service catalogue. I start with what you’re trying to achieve, what’s changing or what isn’t working.
From there, I can help you understand the challenge, build the solution, deliver the project, provide ongoing support or bring together the right specialist team.
REVIEW YOUR CHALLENGE
Sometimes the first job is simply working out what is really going on.
I can take a focused look at a service, project, process or international expansion challenge, understand where the friction sits and help establish a practical route forward.
- Operational reviews
- Process mapping
- Supplier and vendor reviews
- Global mobility programme reviews
- International expansion feasibility
- Service and customer experience reviews
- Risk and compliance coordination
- Identifying gaps and unclear ownership
BUILD OR FIX
You know something needs to change. The next step is turning that into something workable.
I can help design a new service, fix an existing one, simplify a process, establish clearer ownership or put the right structure around growth.
- Global mobility policy design
- International operating models
- Business process improvement
- Supplier and vendor models
- Service design
- QA and customer experience
- Offshoring and shared-service design
- Fixing underperforming services
DELIVER A PROJECT
Some things simply need somebody experienced to own them and get them over the line.
I can take responsibility for complex projects involving multiple stakeholders, countries, suppliers and workstreams, from planning through to delivery.
My reputation has been built on execution.
- International expansion projects
- Office openings and relocations
- Global mobility implementations
- Transformation programmes
- Supplier transitions
- Operational change
- Complex relocation projects
- Cross-functional delivery
ONGOING SUPPORT
Not every business needs another permanent senior hire.
I can provide experienced support on a fractional, retained or flexible basis, giving you additional capability when you need it without building another permanent layer into the organisation.
- Fractional Global Mobility support
- Operational leadership
- Supplier management
- Project oversight
- International growth support
- Quality and service improvement
- Senior stakeholder coordination
- Practical problem solving
BUILD THE RIGHT TEAM
Sometimes the answer is not one provider. It is the right group of specialists working together.
I work with trusted people across relocation, immigration, tax, HR, property, education, global employment, legal and specialist services. Where I am not the right person to deliver something myself, I can find the people who are, bring them together and keep the whole thing joined up.
- Supplier sourcing
- Vendor due diligence
- Specialist introductions
- International supplier networks
- Multi-provider coordination
- Commercial and service oversight
- Supplier governance
- Clear overall accountability
KNOWLEDGE, EXPERIENCE & NETWORK
More than 20 years of practical experience, backed by a trusted network of specialists around the world.
KNOWLEDGE & EXPERIENCE
My background spans global mobility, relocation, international operations, service delivery and complex operational change.
- Relocation policy design & management
- Fractional Global Mobility support
- New entity creation
- Offshoring
- International service delivery
- Service quality, QA & CX
- Large-scale transformational projects
- Business Process Improvement
A TRUSTED GLOBAL NETWORK
I don't pretend to be the expert in everything.
I work with trusted specialists around the world, bringing the right people together around the needs of each project.
Where I am not the right person to do something myself, I can find the people who are, bring them together and manage the moving parts so you are not left coordinating multiple suppliers yourself.
HOW I WORK
Clear scope. Clear fee. No surprises.
Every piece of work is different, so I agree the right commercial model around what you actually need.
Before we start, I’ll set out the scope, expected outcomes, timing and cost clearly, so everyone knows what’s included.
FIXED PROJECTS
For defined pieces of work with clear outcomes, deliverables and timescales.
We agree the scope and fee before the work begins.
FRACTIONAL / RETAINED SUPPORT
For businesses that need experienced ongoing support without another permanent senior hire.
We agree the level of support, availability and monthly commitment.
DAY RATE / SHORT-TERM SUPPORT
For focused reviews, workshops, defined short-term work or additional project capacity.
Useful where the requirement is clear but does not need a full project.